I have an acer (first and last), and he had one as well. He just warned me about some problems with hp dv.

He also told me that Dell had a good customer support, and my next laptop will probably be a Dell as well.

Be aware that almost every laptop will have a problem sooner or later. It’s a chance if you have a laptop without any issue at all.

Those laptop companies sell those products to you while they know they are incomplete.

Thank you for your comment.

Everyone has suggested quite a few backup solutions in the two posts on this subject…Someone could come through here and easily pick the right solution for them.

It wasn’t that I didn’t back-up files…it’s simply that it I had forgotten for a little while. And I definitely agree the online backup solutions are the best.

Sorry to hear about your troubles. I have been there myself many a times. You should check out an online backup service, they are VERY affordable. The one I use is http://www.mozy.com

Coincidentally I exchanged my HP laptop for a new one just last week. It was a DV6000 and had a lot of issues, blue screen crashes, etc. Fortunately I had purchased a 3-year warranty from Best Buy and they let me exchange it for an even better one, I still went with HP, but the new laptop is working great.

I too called their support which is outsourced from India and they did a good job, but I have Dell computers also and I agree, Dell is much better at their support, but HP wasn’t too bad with me. Guess it depends on when you call as to what your hold time will be.